Education Calendar
Prev MonthPrev Month Next MonthNext Month
Series: 2022 Survey Process & Expectations | Module 4: Staffing
Tuesday, May 10, 2022, 2:00 PM - 3:00 PM EST
Category: Education Events

— 2022 Survey Process & Expectations Module 3 —

Staffing - The Challenges, The Requirements

Tuesday,  May 10, 2022 • 2:00 pm - 3:00 pm EST • Webinar

Click here to view the brochure

Click here to Register


As providers navigate their operations in the current state of COVID, it is now time to focus attention on the survey process. This webinar
series will prepare your organization for a successful survey. Critical information will be shared by leading long term care experts to identify
the essential preparations needed and the key areas for compliance to be survey-ready. This six-part webinar series will offer the
resources and insights for your entire team to be positioned for your next survey. With the right information and proper preparation, you
can have confidence in your team.


  • Every member of your management team should be a part of your compliance and survey strategy.
  • Your team can benefit from one registration!

 SCHEDULE [weekly; 2:00 - 3:00 PM EST; April 19 - May 24]

  • Module 1: Survey Preparedness - April 19, 2:00 - 3:00 PM EST
    The hectic crisis period of the COIVD-19 pandemic is subsiding in most areas and providers much now focus on your next survey. The
    high-risk survey areas will be reviewed with fresh approaches to managing quality and regulatory compliance.

      • Identify and review new regulations and survey processes
      • Review National survey deficiency trends to focus your systems improvement efforts
      • Select tools and data sources to use in high risk systems analysis and improvement
  • Module 2: Emergency Preparedness - What You Need to Know Moving Forward - April 26, 2:00 - 3:00 PM EST

    How effective has your emergency preparedness plan been? Every provider must continually reassess their emergency preparation (Eprep) plans. This session will review ways to streamline your E-prep plan for effective implementation. Key CMS regulations will be highlighted for inclusion in your plan.

      • Review the required components of an E-Prep plan.
      • Discuss ways to streamline the documents to make them user-friendly and effective
      • Review Lessons Learned from the pandemic
  • Module 3: Care Plans - The Guide for Quality Care - May 3, 2:00 - 3:00 PM EST

    Are your resident care plans reflective of the residents’ care needs? Some providers tend to over-complicate care plans, writing them for
    surveyors or writing them by the book. This session will explore how to simplify resident care plans so they reflect the resident’s needs
    and strengths and use evidence-based interventions. The care plan structure, language, and how to engage the resident in the care planning process will be covered.

      • Review the varying structures of care plan elements
      • Identify how to personalize a care plan while using evidence-based interventions
      • Determine strategies for engaging the resident in the care planning process
      • Understand the intersection of your care plans and the survey process
  • Module 4: Staffing - The Challenges, The Requirements - May 10, 2:00 - 3:00 PM EST
    This session will cover key staffing requirements and how to navigate staffing challenges in today’s workforce environment. Providers will learn how to triage the residents’ priority care needs with a focus on the critical areas in the community. Learn strategies for organizing your team to better serve the residents every day or when crisis staffing occurs.

      • Characterize your workforce and develop a plan to effectively deliver the best level care to your residents
      • Identify the key priorities when staffing is limited
      • Understand regulatory requirements for staffing, reporting and implications for non-compliance
  • Module 5: The Roles of the Leadership Team in the Survey Process - May 17, 2:00 - 3:00 PM EST
    Facility preparation for the survey process is critical for a success survey outcome. Each interdisciplinary team member has a role in effectively managing the survey process. This session will discuss the role of each leader during the segments of the survey.

      • Describe the role of each leader at the Entrance of surveyors to the building
      • Discuss each leader's function throughout the survey process - tips and strategies for effective organization and communication with surveyors
      • Illustrate each leader's role in providing key evidence of compliance to surveyors prior to exit.
      • Explain leaders' roles in development of an effective plan of correction.
  • Module 6: Infection Prevention and QAPI - Use Quality Data to Monitor Infection Prevention Practices - May 24, 2:00 - 3:00 PM EST
    Infection Prevention has been a focus during the COVID-19 pandemic. Providers have heightened their awareness and honed infection prevention skills. Moving forward, providers must continue their attention to IP. This session will discuss how to use QAPI data and QAPI process to scan for potential issues. This session will also cover how to design a performance improvement plan to attain and maintain a low infection rate.

      • Recognize sources of infection prevention data
      • Review strategies to use QAPI for practice maintenance and improvement
      • Examine a simple performance improvement plan to document your infection prevention efforts
  • KBN: 5-0014-12-23-1022 - This seminar has been approved for 1.2 contact hours for nursing facility administrators by the Kentucky Board of Licensure for Nursing Home Administrators and Kentucky Board of Nursing for RN/LPNs. *Must attend entire program and complete a speaker/seminar evaluation form to receive 1.2 contact hours certificate.  
  • *Must attend entire program and complete a speaker/seminar evaluation form to receive 1.2 contact hours certificate.
  • Kentucky Board of Nursing approval of an individual nursing continuing education provider does not constitute endorsement of offering content.
  • Administrators (NAB/NCERS): This program has been approved for Continuing Education for 6 total participant hours (6 - 1 hour modules) by NAB/NCERs. Approval Number: 20230418-6-A83646-DL
  • NOTES:
    • Proactive Medical Review is an approved provider of both NAB/NCERS and KBN.
    • The NAB/NCERS and KBN approval numbers for each session can be found on the corresponding session's event page.
    • No CE is granted to participants who fail to attend the entire session.
    • CE is only granted for attendance of live webinars; no CE is granted for viewing recorded webinars.


Participants may register for each session individually or register for the full series at a discounted rate.


  • LeadingAge Kentucky Members: $615
  • Non-Members: $795


  • LeadingAge Kentucky Members: $115
  • Non-Members: $145
Click here to Register

Additional Attendees:

  • An additional $10 per person will be billed post-webinar for additional attendees seeking credit.
  • You may view these webinars with your team, without sharing the webinar link, on one device.
  • Paid registrations are limited to one connection per webinar link. Links to join the webinar are unique and tied to the registrant name. While others can view the webinar on the same devise with you, the link should not be forwarded.
  • Please note the webinar link cannot be shared with others.
  • Multiple connections will either be billed or removed from the webinar.

Transfers, Cancellations, & No-shows:

  • Registrations are fully transferable. Transfers must be submitted via email to Rhonda Hoyer no later than 48 hours prior to the webinar.
  • A full refund will be given to all cancellations received 10 or more business days prior to the program.
  • A $50 administrative fee will be charged to all cancellations received ten (10) to eight (8) business days prior to the program.
  • No refunds will be given to cancellations received seven (7) or fewer business days prior to the program.
  • LeadingAge Kentucky reserves the right to cancel the program due to insufficient enrollment in which case pre-registered participants will be notified and full refunds provided.
  • No-shows will be billed. No refunds for failure to log-in at the time of the event.

Contact: Rhonda Hoyer